The website www.sweetenerdispenser.com is owned by POZITIVNA SPREMEMBA d.o.o. The owner of the website undertakes to respect your right to privacy and to respect applicable law governing the area of privacy and personal data protection.

Company POZITIVNA SPREMEMBA d.o.o.  operates in accordance with the Personal Data Protection Act (ZVOP-1, Your. l. RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679).

The privacy policy applies to the visitor of the website when he visits the website for the first time and for all his subsequent visits. By using the website, the visitor confirms that he accepts and agrees with all the provisions of this policy. The privacy policy may be amended or supplemented at any time without prior notice or notice. By using the website after changing this policy, the user confirms that he agrees to the changes.

POZITIVNA SPREMEMBA d.o.o. undertakes to protect the confidentiality of personal data and the privacy of visitors or users of the website and to take all necessary measures to protect them from any violations or abuses.

PROCESSING OF PERSONAL DATA

Company POZITIVNA SPREMEMBA d.o.o. processes personal data on the basis of the personal consent of the individual, on the basis of a contract concluded or on the basis of the law.

Every visitor to the website www.sweetenerdispenser.com who makes the entry of personal data on our website also gives active personal consent to the processing of personal data on the basis of a special form submitted at the time of registration for e-news, when ordering products or at the time of registration at our training.

Company POZITIVNA SPREMEMBA d.o.o. collects about users via the www.sweetenerdispenser.com the following information:

• Contact form: First and last name, phone, e-mail address.
• Any other informationthat the user himself voluntarily transmits to the company.

By clicking on “I agree with the Terms of Business” or clicking on “I agree with the privacy policy”, the visitor of the website confirms that he was properly informed of the scope and purpose of the processing of personal data before submitting the online form (see previous paragraph).

The website owner processes the IP addresses of devices through which users access the web page in order to prevent future misuse through contact forms (junk e-mail).

The website uses “cookies” (more about this here), but in this way it is not possible to identify visitors to the website, which means that it is not possible to identify the users’ first and last name and other user identification data on the basis of the data thus collected.

POZITIVNA SPREMEMBA d.o.o. uses the collected data exclusively for the provision of services and the sale of products offered for the purpose and extent to which the visitor or user is previously informed and informed.

At the same time, POZITIVNA SPREMEMBA d.o.o. also undertakes not to provide personal or other information to a third party without express permission or to allow a third party to access the personal data of the visitor of the website or user unless requested by the state authority, law, court or other public authorities.

PURPOSE OF DATA PROCESSING

POZITIVNA SPREMEMBA d.o.o. will use the collected data on visitors (users) only for the following purposes:

• For the transmission of invoices and invoices in the event of an order received on products or services marketed through the website.
• To keep records of customers.
• For the realization or delivery of the required products or services.
• For information on the new offer of POZITIVNA SPREMEMBA d.o.o.
• For statistical and marketing analysis or survey related to users of the website in order to improve the offer of products and services on the website.

CONTACT FORM AND PRODUCT ORDERS

When you contact us by e-mail or by means of a contact form or application form, we store the information you provide to us (your e-mail address, your first and last name, your phone number and your reason or comment to contact us), we store it so that we can answer your question or perform a product order. The legal basis for this is your consent under the letter a of the first sentence of The First Paragraph of Article 6 of the GDPR. This data shall only be used for the purpose of processing the case.

ONLINE ANALYSIS AND STATISTICS

We do not use Google Analytics.

TRANSMISSION OF DATA

POZITIVNA SPREMEMBA d.o.o. will not pass the collected data on third parties except in the case of ordering products marketed on the website and must be sent by post. In this case, the information will cover only those who are necessary for the delivery of the goods (order number, first and last name, contact number and delivery address).

DATA PROTECTION

POZITIVNA SPREMEMBA d.o.o. uses the appropriate information and organizational means to protect the transfer and storage of personal data and ensures protection in accordance with the Personal Data Protection Act (ZVOP-1, OJ RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679)..

The visitor to the website or user is aware and agrees that POZITIVNA SPREMEMBA d.o.o. stores its data, which he provided when registering, ordering or registering for e-news throughout the period of time as long as he is an active user and for one year after the termination of this status or when he cancels his e-newsletter.

Other data are stored by POZITIVNA SPREMEMBA d.o.o. for as long as it is strictly necessary to achieve the purpose for which the data were collected, and then permanently deletes it or effectively anonymises it so that certain data can no longer be linked to a particular user.

Personal data collected by POZITIVNA SPREMEMBA d.o.o. with the express consent of the individual, are processed only for the purposes defined by consent and held until the withdrawal of consent.

The user is also responsible for protecting personal data by ensuring the security of his user name and password and updating the operating system and antivirus programs on his computer.

RIGHTS OF USERS OR CUSTOMERS UNDER THE GDPR GENERAL REGULATION

In order to ensure fair and transparent processing, as a user, under the regulations, you have the following rights:

• Right to withdraw consent

If you have consented as a user to the processing of your personal data (for one or more specific purposes), you have the right to withdraw your consent at any time without prejudice to the lawfulness of the processing of the data carried out by consent until its withdrawal.

• Right of access to personal data

As a user, you have the right to obtain confirmation from the provider (personal data controller) of whether personal data are being processed in relation to you and, where this is the case, access to personal data and certain information.

• Right to rectification of personal data

As a user, you have the right to have the provider correct inaccurate personal data relating to you without undue delay. As a user, taking into account the purposes of the processing, you have the right to supplement incomplete data, including the submission of a supplementary declaration;

• Right to erasure of personal data (“right to be inlivion”)

As a user, you have the right to have your personal data deleted when there is no longer a legitimate reason for further processing.

Prevention of processing is possible in special circumstances:

• where processing is no longer necessary in connection with the purpose of collection and processing;
• when the user withdraws the consent to the processing;
• when the user objects to the processing and there are no overriding legitimate reasons;
• if the processing was unlawful;
• when erasure is necessary to fulfil legal obligations (EU or Member State law);
• processing is linked to the provision of information society services to the child.

• Right to restrict processing

As a user, you have the right to restrict processing by the provider when there is one case:

• if, as a user, you dispute the accuracy of personal data;
• when processing is illegal and as a user you object to erasure and request a restriction of use;
• when the data is no longer necessary for the purpose of processing and as a user you need it to enforce legal claims.

• Right to data portability

As a user, you have the right to receive personal information relating to you that you have provided to the provider in a structured, widely used and machine-readable form.

• Right to object to processing

As a user, you may object to processing in the case of processing for the purpose of performing tasks in the public interest or in the exercise of official authority and direct marketing (including profiling).

• Right to lodge a complaint with a supervisory authority

As a user, you have the right to lodge a complaint with the supervisory authority, especially in the country where you are habitually resident, where your place of work is located or where the breach is alleged to have occurred (in Slovenia, the Information Commissioner), if you believe that the processing of personal data in relation to you violates the rules on the protection of personal data.

As a user, all requests relating to the exercise of rights in relation to personal data, addresses, in writing, can be addressed to the operator, POZITIVNA SPREMEMBA d.o.o. which you can do by contacting us via info@sweetenerdispenser.com.

LINKS TO OTHER WEB PAGES

The website www.sweetenerdispenser.com also contains links to websites not operated by POZITIVNA SPREMEMBA d.o.o. These links are installed as an additional service on the www.sweetenerdispenser.com website and POZITIVNA SPREMEMBA d.o.o. is not responsible for their content, security or their way of protecting privacy. In this case, we recommend that the visitor review the privacy method posted on the pages they visit.

LIMITATION OF LIABILITY

POZITIVNA SPREMEMBA d.o.o. is not responsible for the damage that would be caused to the user by having provided incorrect, incomplete or uninformed information to the provider when registering for e-news, when requesting or purchasing products or services.

CHANGES TO PRIVACY POLICY

The status of the privacy statement is indicated by an indication of the date (below). We reserve the right to amend this Privacy Statement at any time with a forward effect. The current version is available on our website. Please visit our website regularly to find out about a valid privacy statement.

State of this Privacy Statement: 1. 1. 2025

ADDITIONAL EXPLANATIONS

You can also let us know any questions, dilemmas or comments about our privacy policy via the contact form.